We love data.

Let's face it, maintaining regular customer contact and database management can be time consuming, tedious and dare we say, boring. But not for CRMA... it's the heart of our business.

We believe that the customer database is the most precious resource of every dealership and we treat it with respect.  Our mission is to assist dealerships seamlessly manage their customer contact with professionalism, consistency and  process in order to keep customers returning.

Who are we?

Customer Retention Marketing Australia is an established and privately owned business which has been providing marketing solutions since since 2008. Our passionate, hardworking team of data experts consistently delivers the best results in Australia for dealership customer relationship management.  

We understand dealerships.

CRMA are experts in professional communication.  With an accumulated 35 years of experience in the vehicle industry, over 250 dealerships have entrusted us in our ability to provide professional contact with their customers.

Efficient, effective, easy.

CRMA provides the most cost effective solution to manage your CRM requirements, including self-staffing. Generally, all we require is access to your DMS and in most cases around 5 minutes work on your behalf can result in your dealership making contact with unlimited contacts.