Our Lost Customer Program aims to return customers who have not returned to your business for a long period of time, falling out of ‘regular’ contact and are considered lost to your dealership. All we require is a simple extraction of information from your system (a 5 minute job); CRMA will then take care of the rest. This program is of interest to anyone who has lost a customer and wants them back, or would like to know why customers are not returning.
One of our most recent campaigns for one of our dealerships had a return of over $118,000 in parts and service sales. This was all from an investment of only $1,495 and around 10 minutes work.